At a glance
When you download the Proton app and enable Location and Motion related permissions, we use telemetric data collected by your phone to measure your safe driving skills. This data allows us to offer better rates to better drivers.
We take protecting your data very seriously. This means we never sell your personally identifiable data (things like name, address, and driving license number). Sensitive information is stored in an encrypted environment and any sensitive information submitted to us or by us is sent securely using encryption.
This Privacy Policy describes the privacy practices of Marshmallow Tech Private Limited (“Proton”, “us”, “we”, or “our”), which operates the Proton insurance marketing business via its website (“Site”) and/or mobile applications (“App”). This Privacy Policy applies to information collected by the Site and the App, and is intended to give you a better understanding of how we use the personal data collected by our Site and App:
By using the App, you consent to us accessing, processing and retaining any information you provide to us for the purposes of improving the performance of the offering through the Site and/or the App. We are committed to process your personal data as per the laws of your jurisdiction. If you feel that we are not abiding by this Privacy Policy, you should contact our Data Controller at compliance@proton.insure
For users of our Site and App, we gather public and non-public personally identifiable information from you and from outside business partners for business purposes. This public and non-public personally identifiable information we collect from you may include your:
Also, we maintain records that include, but are not limited to, insurance policy coverages, premiums, and payment history. We may also collect information from outside business partners which may include, but is not limited to, your driving record, claims history, and credit information.
Via our App, if you grant the relevant permissions, we will gather certain telemetric data from your smartphone’s sensors, such as accelerometer, GPS and gyroscope , and continue to monitor your device activity until you otherwise change your mobile permissions.
On our Site, we may use common tracking technologies like browser cookies, analytical tools, or other technologies. We may also collect certain technical information about the device you use to access our site or services, such as user-agent, timestamp, hardware type, language and time-zone settings, IP address, OS type and version, and installed fonts.
Additionally, the App and/or our business partners gather information through Internet activity, which may include, for example, your operating system, mobile device identification and/or advertising identification number, your phone carrier and interactions with other features within the mobile device while the App is installed.
We store this information in an encrypted environment.
Also note that because the App incorporates Google Maps/Google Earth, you are also bound by the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy
We store the data in the following locations: UAE
We undertake to implement technical and organizational safeguards to prevent against any unauthorized access, unauthorized disclosure, misuse or loss of data;
We may carry out automatic processing of your personal data for statistical and research purposes.
If we wish to use your personal data for a new purpose, not covered by this Policy, then we will provide you with a new revised Policy explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing, unless authorized by law.
By having an insurance policy marketed via our Site or App, you give us your consent to contact you with communications relating to your policy and our services.
Where applicable, you are entitled to existence of the right to request from the Controller access to and rectification or erasure of Personal Data or restriction of processing concerning the User or to object to Processing as well as the right to data portability. These rights may be exercised by you writing to support@proton.insure.
Opt-out of marketing distribution. This can be done by following the unsubscribe link on any of the emails or by contacting us via support@proton.insure. Please note that if you do not unsubscribe from the emails you may continue to receive communications from Proton.
Personal Data that is no longer required to be retained will be disposed off in a secure manner. Personal Data retained will be for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
If you have any further questions please contact us at support@proton.insure or via the Proton mobile application.
If you are unhappy with how we safeguard your personal data, you have the right to bring a complaint to your local data protection authority.
Any material changes we make to our privacy notice in the future will be posted on this page and, if appropriate, sent to you by email.